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Showing posts with label credibility. Show all posts
Showing posts with label credibility. Show all posts

Wednesday, July 17, 2013

No Excuses

One of the most important tasks of a manager is to eliminate his people's excuses for failure. ~ Robert Townsend ~

The difference between explanations and excuses is credibility.  How do you gain credibility?  By focusing on what you can do as opposed to what you can't do.  Never point fingers.  Loose the blame game.  Take ownership.  Always renegotiate.  Find a new path.  Ask questions.  Trust.  Try.  Coach. Turn frustrations into motivation.  Stay positive.  Don't complain.  Find humor. Make commitments instead of promises. Read the definition of credibility and live up to it, so you can teach others how to do the same.

1. Close your eyes
2. Breathe
3. Empty your mind
4. As thoughts come in, acknowledge and whisk them away
5. Focus on your breathing
6. Think about the affirmation:


I build credibility in myself and others.



Monday, April 22, 2013

Don't Be a Hypocrite

Patience is something you admire in the driver behind you and scorn in the one ahead. ~Mac McCleary~

Are you full of contradictions? Do you get impatient and unforgiving for people who are late, yet you want patience and understanding for when you are late?  Leaders need to be role models and must demonstrate the behaviors they want to see.  Think about how you feel when you see a direct report yell at another co-worker or their own direct report.  You would tell them that this kind of behavior is unacceptable.  Yet, how many of you have lost your temper at your direct reports AND in front of others?  Your followers watch you for the correct behavior.   You loose credibility when you say one thing and then do another.  Practice kindness and forgiveness when you expect others to do the same.  Otherwise, you just seem like a hypocrite.  Last time I checked, hypocrisy was not listed a desired trait of a leader.

1. Close your eyes
2. Breathe
3. Empty your mind
4. As thoughts come in, acknowledge and whisk them away
5. Focus on your breathing
6. Think about the affirmation:


I will be sincere in my actions and demonstrate the behaviors I want to see in others.