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Find a quite place and at least 5 to 15 minutes of time for reflection.

Wednesday, March 27, 2013

Listen With a Kind Heart

To be kind is sometimes more important than to be right. Many times, what people need is not a brilliant mind that speaks but, a special heart that listens. ~ Unknown
If you want to be a leader just to show others how smart you are then you are not a leader but a small person who needs to build confidence.  I always teach in my leadership, conflict and customer service courses that a sure fire way too get others to believe you in you, is to let go of being right all the time.  Becoming a leader is all about relationship building.  Relationship building is not about showing how smart you are or how you might be the best.  It's about how can you make the other person feel like the best.   In conflict, pick your battles.  It isn't necessary to always win but it is necessary to make the other person feel important and special. 
1. Close your eyes
2. Breathe
3. Empty your mind
4. As thoughts come in, acknowledge and whisk them away
5. Focus on your breathing
6. Think about the affirmation:
"I will set aside my need to be right and show true leadership by listening with a kind heart."