A stiff apology is a second insult.... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt. ~G.K. Chesterton~
None one is perfect. You will make mistakes. When it effects other people an apology is the first step to mending any wrong. You should heal the insult, even when you don't believe it was an insult. It's about the other person, not you. You must be authentic in caring about how you make others feel. Apologies are even important to people you don't know that well because it speaks to character. It is a way for people to not have the wrong impression about you. If you give in inauthentic apology then people will see a flawed leader. Give a sincere apology after a mistake then people will look past the flaw and see a noble leader.
1. Close your eyes
2. Breathe
3. Empty your mind
4. As thoughts come in, acknowledge and whisk them away
5. Focus on your breathing
6. Think about the affirmation:
"I am a stronger leader when I give sincere apologies."
...and that goes for leading our children as well. Great insights!
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