A stiff apology is a second insult.... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt. ~G.K. Chesterton~
None one is perfect. You will make mistakes. When it effects other people an apology is the first step to mending any wrong. You should heal the insult, even when you don't believe it was an insult. It's about the other person, not you. You must be authentic in caring about how you make others feel. Apologies are even important to people you don't know that well because it speaks to character. It is a way for people to not have the wrong impression about you. If you give in inauthentic apology then people will see a flawed leader. Give a sincere apology after a mistake then people will look past the flaw and see a noble leader.
1. Close your eyes
2. Breathe
3. Empty your mind
4. As thoughts come in, acknowledge and whisk them away
5. Focus on your breathing
6. Think about the affirmation:
"I am a stronger leader when I give sincere apologies."
Showing posts with label others. Show all posts
Showing posts with label others. Show all posts
Tuesday, August 6, 2013
Tuesday, June 4, 2013
Give the Gift of Listening
The most precious gift we can offer anyone is our attention. ~Thich Nhat Hanh ~
Listen to encourage others. One of the most common reasons people leave organizations is because they feel they don't matter and their opinions aren't heard - they just don't feel as if leaders listen to what they have to say. Being a good listener is the most important trait of a great leader and listening it one of the most important skills as a leader. Putting it into practice is essential and difficult.
When you are under stress, you feel the need to control. When you are listening you are not in the drivers seat, rather the person talking is controlling the conversation. It can prove difficult to relinquish that control. A mindful leader turns listening into a de-stresser by opening the mind to possibilities. The possibility that the person talking could make your life easier with their solutions. Don't give a reason for talented people to quit you or your organization. Be a better listener.
1. Close your eyes
2. Breathe
3. Empty your mind
4. As thoughts come in, acknowledge and whisk them away
5. Focus on your breathing
6. Think about the affirmation:
I will offer the gift of consideration and better listening.
Listen to encourage others. One of the most common reasons people leave organizations is because they feel they don't matter and their opinions aren't heard - they just don't feel as if leaders listen to what they have to say. Being a good listener is the most important trait of a great leader and listening it one of the most important skills as a leader. Putting it into practice is essential and difficult.
When you are under stress, you feel the need to control. When you are listening you are not in the drivers seat, rather the person talking is controlling the conversation. It can prove difficult to relinquish that control. A mindful leader turns listening into a de-stresser by opening the mind to possibilities. The possibility that the person talking could make your life easier with their solutions. Don't give a reason for talented people to quit you or your organization. Be a better listener.
1. Close your eyes
2. Breathe
3. Empty your mind
4. As thoughts come in, acknowledge and whisk them away
5. Focus on your breathing
6. Think about the affirmation:
I will offer the gift of consideration and better listening.
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